Shipping Policy

At B2BPackz, we aim to provide reliable and convenient delivery of packaging products to businesses across India.

1. Pan-India Delivery

B2BPackz delivers products to most locations across India through our network of logistics and delivery partners.

Delivery availability may vary depending on the product, quantity, destination, and logistics serviceability.

2. Order Processing & Dispatch

Orders are processed after successful payment and order confirmation.

Ready-stock products are generally dispatched within 1–3 business days.

Products that require special sourcing, bulk procurement, customization, or custom branding may require additional processing time.

The estimated dispatch timeline will be communicated during order processing.

3. Delivery Time

After dispatch, delivery generally takes approximately 2–7 business days, depending on the destination, shipping method, product availability, and logistics partner.

Remote and non-serviceable locations may require additional time.

Delivery timelines are estimates and are not guaranteed.

4. Shipping Charges

Shipping charges depend on factors including:

• Order quantity

• Product weight and dimensions

• Delivery location

• Shipping method

• Logistics partner

The applicable shipping charges will be displayed at checkout or communicated in the quotation for bulk orders.

For large B2B orders, shipping charges may be calculated separately based on the shipment requirements.

5. Bulk & B2B Orders

For large-volume orders, shipping arrangements may differ from standard website orders.

Our team may select the most suitable logistics or transport option based on:

• Order volume

• Product type

• Delivery location

• Shipment weight

• Required delivery timeline

For large orders, please contact our team for a custom shipping quotation.

6. B2BPackz Network

B2BPackz works with a connected network of manufacturers, suppliers, distributors, and logistics partners across India.

Depending on product availability, quantity, location, and logistics requirements, your order may be fulfilled from the most suitable source within our network.

This helps us provide wider product availability, competitive pricing, and broader delivery coverage.

7. Multiple Products in One Order

If your order contains products from different suppliers or fulfillment locations, your products may be shipped in separate packages or shipments.

You may receive multiple tracking numbers for the same order.

Additional delivery time may apply to products that are sourced separately.

8. Tracking Information

Once your order is dispatched, tracking details will be shared through the contact information provided during checkout, where tracking is available.

Please allow some time for the tracking information to become active after dispatch.

9. Delivery Address

Customers are responsible for providing a complete and accurate delivery address and contact number.

B2BPackz is not responsible for delays or failed deliveries caused by:

• Incorrect address

• Incomplete address

• Incorrect phone number

• Customer unavailability

• Refusal to accept the shipment

• Failure to respond to the delivery partner

Additional shipping charges may apply if a shipment needs to be re-dispatched because of an incorrect address or customer-related delivery issue.

10. Delayed Deliveries

Delivery timelines are estimates and may be affected by circumstances beyond our control, including:

• Weather conditions

• Natural disasters

• Transport disruptions

• Strikes

• Government restrictions

• Festivals and public holidays

• Logistics delays

• High-volume periods

• Supplier delays

• Remote-area delivery conditions

We will make reasonable efforts to assist with delayed shipments.

11. Damaged Shipments

Please inspect your package immediately upon delivery.

If the package or products appear damaged, please follow our Refund & Replacement Policy.

For damage, shortage, or incorrect-product claims, an unboxing video and clear photographs are required.

Claims must be reported within 24 hours (1 day) of delivery.

12. Failed or Returned Deliveries

If a shipment is returned to the sender because of an incorrect address, refusal to accept delivery, repeated delivery attempts, or other customer-related reasons, additional shipping or re-dispatch charges may apply.

Any refund, if applicable, will be processed after deducting applicable shipping, return, or other charges.

13. GST Invoice

B2BPackz provides GST invoices for eligible orders.

Please provide your correct business and GST details while placing the order or before the invoice is generated.

14. Contact Us

For shipping enquiries, bulk orders, delivery updates, or logistics assistance, contact us:

Email: b2bpackz@gmail.com
WhatsApp: +91 8754448651

Our team will assist you with product availability, dispatch information, shipping charges, and delivery updates.

B2BPackz

Transforming Businesses into Brands.